Frequently Asked Question

Why am I constantly receiving suspicious emails demanding ransom, claiming they've “hacked” my computer? Does this mean my email address has been leaked?
Last Updated 7 days ago

Such deceptive messages (scams/phishing) are a global phenomenon that affects users everywhere, including academic institutions. At our university, we employ advanced anti‑spam filters (e.g. those provided by Spamhaus and other international organizations) that are widely used and updated automatically based on global threat intelligence. However:

  • No system can block 100% of malicious emails. When new phishing campaigns emerge, it may take a few days for our filters to fully recognize all related senders as harmful.

  • What you can do:

    • Never open suspicious attachments or click on links in unsolicited emails.

    • Do not reply to such messages.

    • Forward any suspect emails to the IT Helpdesk for further analysis.

Regarding any worry about your address “leaking,” rest assured there is no breach of our systems. Academic email addresses are publicly available through:

  1. Official university directories

  2. Publications, conference materials, and faculty web pages

Automated harvesters used by spammers can collect these addresses without any security incident on our part.

If you have more questions or continue seeing scam messages, please let us know so we can help.

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